Returns & Exchanges

At Ritual Labs B2, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn items with original tags attached.

1

Initiate Your Request

Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

3

Ship the Items

Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing